Using this soap dispenser is easy. First, make sure it's properly installed in the 1 - inch diameter counter hole. Then, fill it with universal bulk foam soap from the top. To adjust the foam quality, simply turn the soap control dial according to your preference. When it comes to maintenance, keep the dispenser clean. Wipe it regularly with a soft cloth. If you notice any issues, check for blockages in the dispensing mechanism. Also, always use the recommended universal bulk foam soaps to ensure good performance and avoid any potential damage.